About Johnson County Heating and Cooling - Ideal Air Heating and Cooling
Ideal Air Heating and Cooling is a professional, residential heating and cooling company located in Shawnee, KS. that serves the entire Johnson County area. Ideal Air brings over 20 years experience to the residential heating and cooling market. Experience, on-going training, and a competent and friendly attitude guarantee that your needs will be met to your complete satisfaction. Our goal is to make Ideal Air the best service company in Johnson County.
Because furnaces and air conditioners can't tell time, our service is designed around your schedule, not ours.
Here is what you can expect from us:
We have families too. We understand what it is like to invite any service company into your home. It can be an uncomfortable situation. How do you know that you, your family, and your home will be respected?
At Ideal Air Heating and Cooling We -
- are completely licensed and insured to protect you.
- are a member of the Better Business Bureau.
- hire only drug-tested, background checked, non-smoking technicians.
- hold "Master Mechanical" status in our industry.
- are NATE certified.
- care for your home by using rug runners and shoe covers at all times
- provide on-going training to give you the best service possible.
- use the latest technology to diagnose and repair problems to save you time.
- provide a lifetime warranty on repairs.
- value your opinion. The feedback survey is located on the home page for our constant improvement.
Be wary of hiring a company over a cheaper price. They may not have the proper licenses or adequate insurance (if any at all) to protect you. Ideal Air Heating and Cooling carries all required licenses to operate in Johnson County and is fully insured for Worker's Compensation as well as $2 million of liablility insurance. If there is an accident or injury on your property, and the contractor does not have adequate insurance, you can be held liable. Don't let that happen to you. Ask for proof of insurance, licenses, and referrals.
At Ideal Air Heating and Cooling we take great pride in our skilled craftmanship and work ethic. All of our clients are deeply valued and treated with respect. It is our goal to provide each client with memorable service. We would be honored to have you join our list of satisfied clients. Whether it is hot or cold, we are Ideal
Our purpose is to provide excellence in all areas of service to clients. Our contracting work is not only at the jobsite - it is within all forms of communications and contact with clients, vendors, and team members.
We strive to work as a team, on a common mission, in pursuit of the same high ideals. We hire, train, motivate, and reward based on 3 main hallmarks: Integrity, Personal Responsibility, and Commitment. We expect our team members to perform to high standards with enthusiasm and willingness to "do the unexpected" to serve our purpose.
Our Goals are Your Goals
"Ultimate Customer Service" is the mutual goal of our company and clients. This requires enthusiastic team training and cooperation. So our goal is actually a process to continually improve our technical, business, and customer service skills.
Our Promotions and Profitability
Without promotion of our business, our mission fails. Our promotions will educate, inform, and persuade clients to seek our contracting work. With more clients, we can and will operate profitably. As a prudent business, this allows us to increase service, training, add guarantees, purchase better equipment and improve safety. Without these, quality contracting is not possible.
As leaders, we expect to be copied in the market and - to some extent - consider that a compliment. Yet we are more complimented if that limitation includes treating team members and clients with absolute respect, care, and understanding. Team members are encouraged to put family and faith above work. Clients are encouraged to give feedback - good or bad - in our efforts to continually improve. We respond to any fresh viewpoint that results in a positive change, regardless of source.